Payroll Processing Service

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Thank you for your interest in PrimePay. To ensure a prompt response and help direct your inquiry to the appropriate area, please choose from the options below.

Or if you would like to find your local PrimePay office, please click here.

Are You Interested in
PrimePay Services?

Do You Need:

  • Questions answered about Payroll Services?
  • Information on Time & Attendance Systems?
  • A quote for Workers’ Comp Insurance?
  • Information on FSA, HRA or HSA Plans?

Find Out More About PrimePay Services

Do You Want to Partner With PrimePay?

Do You Need:

  • Information on PrimePay’s national payroll program for franchise organizations?
  • Information on PrimePay’s special payroll offering for banks, chambers of commerce or other member organizations?
  • To contact PrimePay about a potential business opportunity?

Contact PrimePay About Partner Opportunities

Do You Have a General Question for PrimePay?

Do You Need:

  • Help with a general inquiry?
  • To determine who within PrimePay can help you with your question?
  • To find a specific person at PrimePay?

Contact PrimePay With Your Question

Do You Need Client Support Help from PrimePay?

I am a Payroll client and have a question about my account.

Do You Need:

  • To contact your payroll specialist and/or local PrimePay office?
  • Access to your online payroll reports and payroll tax returns?
  • Help submitting changes to your employee or company information?

Contact Your Local Payroll Support Specialist

I am a PrimeFlex client or employee and have a question about my FSA, HRA or HSA account.

Do You Need:

  • Help submitting a reimbursement claim form?
  • To know what expenses are eligible for your Flexible Spending Account?
  • Help with your PrimeFlex debit card?

Contact Our PrimeFlex Support Team