Payroll Processing

Contact Information

  • Call PrimeFlex - (877) 7MY-FLEX
  • Find Flex fax numbers & email addresses

PrimeFlex Contact Information

For questions relating to your PrimeFlex account with PrimePay, you can contact us by phone, email or by filling out our PrimeFlex Contact Form.

Your PrimeFlex claim forms can be submitted to PrimePay by mail or via fax. The mailing address and fax number for your Flexible Spending Account and Health Reimbursement Arrangement claim forms are shown below.

Contact PrimeFlex by phone, email or by filling out the PrimeFlex Contact Form:

Flexible Spending Account and Health Reimbursement Arrangement claim forms can be submitted by mail or via fax:

       For Flexible Spending Accounts

  • Mailing Address:
    • PrimePay
      Attn: PrimeFlex - FSA
      1487 Dunwoody Drive
      West Chester, PA 19380
  • Fax: 877-6FAX-FSA (877-632-9372)

       For Health Reimbursement Arrangements

  • Mailing Address:
    • PrimePay
      Attn: PrimeFlex - HRA
      1487 Dunwoody Drive
      West Chester, PA 19380
  • Fax: 877-6FAX-HRA (877-632-9472)