Information Security Statement

PrimePay understands the importance of maintaining the security of your personal and payroll information. We utilize advanced industry accepted security practices, including digital certificates, encryption and passwords to protect your personal and payroll information.

We employ technological means for the backup and recovery of client information, detection and prevention of viruses and malware and site monitoring. We maintain advanced firewalls and other computer hardware and software to protect against unauthorized access or alteration to client data.

Digital Certificates

Secure Sockets Layer (SSL) provides a method to verify that you are logging on to our server and not a site that is impersonating our server. Our server sends a digital certificate to your browser program before you log on with us. SSL lets you verify the identity of a server by viewing the site's certificate. A certificate is a way of associating a public key to a name. You can verify that you are logged on to our server by viewing our certificate through your browser program.

Data Encryption

Once the server is authenticated via SSL, your browser and our server will establish a secret symmetric key. This symmetric key allows your browser and our server to exchange encrypted data and is valid for a single session only. If you log out and later come back to our website, your browser and our server will negotiate a different symmetric key automatically.

Passwords

PrimePay provides for the creation of a unique username and password for each user in your organization that must be entered each time a user logs on. Please be aware that passwords can remain in your browser's cache, which may allow access if your computer is left unattended.

Cookies

PrimePay issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. PrimePay does not use "cookies" to store confidential user information, instead an advanced security method utilizing encoded session IDs has been implemented.

Timeout Feature

To provide additional protection, a timeout feature is used on selected parts of our website. This feature automatically logs you out of your account after an extended period of time.

Firewalls

PrimePay utilizes advanced hardware and software security systems including firewall, attack detection and anti-virus systems.

Physical Security

PrimePay utilizes secure monitored server hosting environments which features high bandwidth internet connections from multiple providers, real-time network monitoring and management, 24/7 facilities access monitoring, environmental controls and redundant electricity. Non-H2O fire suppress systems are also utilized to protect the availability of PrimePay internet services.